Termination of an agreement

  • The Agreement is considered terminated upon completion of tasks identified under section 2 of the agreement.
  • The Agreement is considered terminated if material changes occur to the Client’s application or eligibility, which makes it impossible to proceed with services detailed in section 2 of the Agreement.
  • The Client, at which time any outstanding fees or disbursements will be refunded by the RCIC to the Client, may terminate this Agreement, upon writing, or any outstanding fees or disbursements will be remitted by the Client to the RCIC.
  • Pursuant to Article 14 of the Code of Professional Ethics, the Agreement may be terminated, upon writing, by the RCIC, provided withdrawal does not cause prejudice to the Client.
  • The Agreement is subject to the laws in effect in the Province of Ontario, Canada.

Refund Policy

  • The Client acknowledges that the granting of a visa or status and the time required for processing the application is at the sole discretion of the government of Canada and not the RCIC.
  • The client has been told, recognizes, and understands that the REPRESENTATIVE has made no guarantee promising the success or outcome of the case. The CLIENT also understands that there can be significant processing delays once applications are submitted and that these delays are often out of the REPRESENTATIVE’s control.
  • All monies charged are non-refundable, regardless of the outcome.

Confidentiality

  • The RCIC, and all agents and employees of the RCIC, are also bound by the confidentiality requirements of Article 8.1 and 8.5 of the Code of Professional Ethics.
  • The RCIC will use his best efforts to maintain a high degree of security for electronic communication and information storage.